9winz KYC & AML Policy

The platform applies identity check and anti-money laundering procedures to verify each account holder, prevent fraudulent behaviour, and combat financial crime. These protocols ensure the following guarantees:

• Fair play for all participants through verified accounts
• User safety by preventing identity theft and unauthorised access
• Transparency in all financial transactions and account activities
• Regulatory compliance aligned with Indian legal frameworks
• Account protection through continuous monitoring and risk assessment

Every new user must complete ID verification before accessing full platform features or processing withdrawals. The following document categories may be requested during the submission process:

• Government-issued photo identification (Aadhaar card, PAN card, passport, or driving licence)
• Proof of address dated within the last three months (utility bills, bank statements, or rental agreements)
• Payment-method ownership confirmation (bank account statements, card images, or digital wallet screenshots)
• Additional documentation for enhanced due diligence in cases flagged by transaction monitoring systems

The operator implements comprehensive controls to prevent money laundering, terrorist financing, and other illegal activity on the platform. These security measures include:

• Transaction monitoring systems that analyse deposit and withdrawal patterns
• Automated detection rules identifying unusual or high-risk behaviour
• Enhanced due diligence procedures for large transfers or suspicious activity
• Regular reviews of account holder transactions exceeding predefined thresholds
• Risk scoring models evaluating account behaviour against established benchmarks
• Sanctions screening and politically exposed persons (PEP) checks during onboarding
• Reporting obligations to competent authorities when suspicious activity is detected

The platform enforces restrictions on behaviours that undermine identity verification and anti-money laundering protocols. The following actions are strictly prohibited:

• Operating multiple accounts under different identities or false personal data
• Submitting forged, altered, or stolen documents during the verification process
• Attempting to launder funds through structured deposits or coordinated withdrawals
• Manipulating systems to bypass transaction monitoring or security measures
• Sharing, selling, or transferring account access to third parties
• Using payment instruments registered to individuals other than the account holder
• Misrepresenting identity, location, or payment-method ownership during document submission

Violations of KYC or AML requirements trigger enforcement actions to protect the platform and other users. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant behaviour, and reporting to competent authorities where regulatory requirements mandate disclosure.

Account holders must provide accurate and updated personal data during registration and throughout their use of the platform. Users are required to complete ID verification within specified timeframes and respond promptly to requests for additional documents or clarification. All payments must originate from accounts, cards, or wallets registered in the user’s own name, and any suspicious activity observed on the platform should be reported immediately to customer support. Failure to maintain accurate information or cooperate during the verification process may result in account restrictions or closure.

The operator upholds fair play and transparency to protect users and maintain a safe environment for responsible gaming. These principles are reflected in the following practices:

• Compliance with KYC and AML standards required by Indian regulatory frameworks
• Confidentiality and protection of personal data collected during identity verification
• Ongoing transaction monitoring to detect and prevent suspicious activity
• Prevention of manipulation, collusion, and unfair behaviour through security measures
• User support dedicated to addressing safety concerns and verification queries
• Shared responsibility between the platform and account holders in maintaining integrity
• Equal conditions for all users regardless of account size, location, or gaming preferences